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  • Exchanging items bought
    We hope you love what you ordered. But in case you don't—exchanges will only be honored due to manufacters defect. All items are properly inspected before shipped. However if we missed something; defectives items must be returned in 5 business day of receipt of merchandise.
  • Refunds
    Refunds are only issued with in 5 business days of receiving defective merchandise.
  • Tracking your order
    Priority Shipping 3 days. Standard delivery, you can follow your tracking number to track your order.
  • Changing or canceling your order
    Our automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short. Please carefully select the correct items when shopping. Please send an email if you'd like to change something in your order immediately and we will try to accomodate your request. You will receive an email if your request was received and honored.
  • Shipping Policy
    Enjoy expedited delivery with our Priority Shipping option, ensuring that your items arrive within 1 to 3 business days, for a flat rate of $10.00. Upon dispatch, you will be provided with a tracking number, enabling you to monitor the journey of your order every step of the way.
  • Return & Exchange Policy
    At The Gym Bag, we pride ourselves on efficiency, with automated processes that expedite order fulfillment. Consequently, the opportunity for modifications or cancellations is extremely limited. We urge you to review your selections carefully before finalizing your purchase. Should you need to request alterations to your order, we ask that you promptly email us. Our team will make every effort to accommodate your needs, subject to the timing of your request and our processing schedule. You will be notified via email regarding the acceptance and processing of your change or cancellation request.
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