FAQ | The Gym Bag

About

The Gym Bag was created for individuals like you! Can’t always make it to the gym, cool no problem! You have The Gym Bag with you! Create your own personalized gym bag with quality resistance bands, workout gloves, water bottles, fitness mats and weight supports!

Frequently Asked Questions

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Exchanging items bought

We hope you love what you ordered. But in case you don't—exchanges will only be honored due to manufacters defect. All items are properly inspected before shipped. However if we missed something; defectives items must be returned in 5 business day of receipt of merchandise.
Refunds

Refunds are only issued with in 5 business days of receiving defective merchandise. Refunds on defective items are returned in the form of original payment.
Tracking your order

Priority Shipping 3 days. Standard delivery, you can follow your tracking number to track your order.
Changing or canceling your order

Our automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short. Please carefully select the correct items when shopping. Please send an email if you'd like to change something in your order immediately and we will try to accomodate your request. You will receive an email if your request was received and honored.